Frequently Asked Questions

A pre-launch campaign is your chance to help bring a concept to life by pledging $1 in advance. When the pre-launch hits its supporter goal, we’ll turn the concept into a real product and start the official crowdfunding campaign. At that time, you will be charged the remaining balance. If the goal isn’t met in time, everyone will receive a refund within 2-3 business days.

A crowdfunding campaign is a way for creators to gather financial support to bring a product to life. By pre-ordering the product, backers help fund the production of the product.

All orders will automatically be refunded, within 2-3 business days after the campaign ends.

Refunds will automatically be credited back to your original payment method. If your payment method is no longer valid, or you wish to make changes, please contact our customer support to initiate the refund process.

No, our products are limited edition items and will not be available again. Once the campaign timer ends, it’s gone forever.

After a successfully funded pre-launch campaign you will still have the chance to purchase the product during the official crowdfunding campaign.

Yes, you can request a refund at any time during the pre-launch or crowdfunding campaign. Please note that after the campaign timer runs out, the regular refund policy will be in place.

We ship worldwide with only a few exceptions. If your location is supported, you'll be able to complete the checkout and payment process without any issues. If you're unable to complete your order, it means we currently do not offer shipping to your location.

Once your order is shipped, you'll receive a tracking code to monitor its status. You can use the 17track service for tracking.

Once it's shipped orders typically take 15-25 business days to arrive depending on your location.

We recommend checking your local government's regulations regarding any potential additional charges upon receiving your product. We cannot take responsibility for extra charges imposed by governments upon receiving any product.

Yes, you can modify your delivery address by contacting customer support before the product is shipped. After shipment, we do not have the ability to make changes, and we advise you to contact your local carrier for any address adjustments.

We support all major payment services and cards, including Visa, Mastercard, American Express, Discover, Google Pay, Apple Pay, and PayPal.

During an active pre-order campaign, you can request a refund at any time before the campaign timer runs out. Once the campaign timer has ended, our standard refund policy will be applied.

In the event of a damaged or incorrect product upon arrival, we will provide a free replacement if available; otherwise, your order will be fully refunded. Please contact customer support for further assistance in case of a damaged or incorrect item.

No. As of right now, all orders on Memeshapes.com are final. In case of an incorrect or damaged product, we do offer free replacements or refunds. Please refer to our refund policy for more information.

In the event of a damaged or incorrect product upon arrival, we will provide a free replacement if available; otherwise, your order will be fully refunded. Please send pictures of the damaged item and your order number to our customer support and we will happily help you.

In case of a pre-order campaign, you can request a refund at any time during the pre-order campaign. However, please note that after the campaign timer runs out, the order becomes final and the regular refund policy will be in place.